How Harshaw Trane is Responding to COVID-19
As the world works to contain the spread of the coronavirus/COVID-19, our team at Harshaw Trane is adapting to this rapidly evolving situation, implementing safety measures, and taking care of each other, our partners and our clients. We have implemented steps to protect our associates, our clients and the people who work, play and heal in the facilities where we provide services and systems.
Our Critical Products and Infrastructure Services
Our business is largely categorized as “critical” by the U.S. Department of Homeland Security. We heat, cool, ventilate and service essential spaces like homes, hospitals, pharmacies, nursing homes, supermarkets, emergency services, data centers, construction and much more. These functions are essential for the health and safety of our global community, especially in this time of national emergency.
Our team is working hard to support the infrastructure that people around the world rely upon. Harshaw Trane is very much open and operating – and the people servicing our products are working at our client sites. We will not compromise their health and safety and are following all guidelines from the World Health Organization (WHO) and the U.S. Centers for Disease Control and Prevention (CDC) as well as local government.
We are doing all we can to make sure we continue our critical work, while safeguarding the health and safety of our associates and clients.
• Business critical local visits to our customer sites by account managers or technicians are continuing, in line with our safety protocols as well as yours. We are also leveraging virtual and remote service capabilities as needed.
• As needed, we will temporarily close certain sales offices per state and city requirements, but continue to operate and serve clients remotely, as well as continue on-site work as permitted.
• To inhibit the spread of the virus, we have prohibited all travel to and from high-risk areas outlined by the CDC and have restricted all other non-essential travel. Where possible, we have asked our team members to hold client and partner meetings virtually. Any associate who can work from home has been asked to do so.
• We require that all associates that are not working from home perform daily health self-assessments before coming to work. Anyone who has traveled to a high-risk area, has had suspected contact with a person who is infected or is symptomatic is asked to stay home and self-quarantine for 14 days before returning to company or customer sites.
• Like many companies, we have implemented new visitor policies at all of our locations, prohibiting visits through April 15, to be re-evaluated at that time.
• We are implementing additional safety measures at all facilities in line with guidelines from the World Health Organization (WHO), the U.S. Centers for Disease Control and Prevention (CDC) and local health departments, including enhanced cleaning procedures and screenings, personal protective equipment usage and guidance, and communications on hand washing and other preventive measures.
• We have flexible work arrangements in place for associates who can work from home and benefits for associates on leave for quarantine or illness.
We’re Here to Help
The situation continues to evolve quickly, and we remain committed to supporting our people, our clients and partners during this unprecedented time. We are prepared to lead our clients through the ever-changing circumstances as it relates to their facilities and building projects.
The best way to stay in contact with Harshaw Trane is through your local account manager, who can discuss your specific situation. In addition to new and existing projects or services, please reach out to us in any of the following categories as needed:
• How to operate facilities more efficiently with vacant spaces
• Available options for remote service and monitoring to avoid additional bodies in a building
• Answers to questions about air quality and ventilation solutions
• Temporary and rental solutions for new or expanded healthcare operations